Service Design and Innovation 2025
Early Bird –10%

Service Design and Innovation 2025

Original price was: 2.200,00 €.Current price is: 1.980,00 €.

July 14–25, 2025 – Learn to design user-centered, efficient, and impactful services for the public, private, and social sectors through hands-on workshops, expert mentorship, and real-world case studies.

Students will explore the fundamentals of service design, including human-centered methodologies, systems thinking, customer journey mapping, prototyping, and service testing, applying their skills to contemporary challenges.

The faculty includes professors from Politecnico di Milano and top professionals in the field. An academic coordinator and dedicated tutor will provide continuous support throughout the program.

Participants will take part in field visits to leading service-driven organizations and innovation hubs. The course culminates in a team-based project and final presentation, ideal to strengthening your portfolio.

SKU: Service Design and Innovation 2025 Category:

Additional information

Course dates

July 14–25, 2025
Attendance

Attendance is mandatory for at least 75% of the program activities in order to receive POLI.design certificate of participation.
Training Modules

Designing the Unseen: Service Innovation for Real-World Impact
Key Topics

The Service Design Summer School explores the principles, tools, and future perspectives of service innovation through three main themes:
• Fundamentals of Service Design – Learn core methodologies, tools, and case studies.
• Service Innovation & Experience Design – Explore customer journey mapping, touchpoint analysis, rapid prototyping, and the impact of digital transformation on service experiences.
• Sustainable & Inclusive Service Futures – Discover how to design for sustainability, the circular economy, and accessibility, applying inclusive strategies and future-oriented thinking.
The program includes field visits to leading service-based organizations and concludes with a final project presentation, perfect for showcasing in your portfolio.
Requirements

Open to students over 18 years old currently enrolled in a university program, with a minimum English proficiency level of B1.
Deadlines

Deadline to apply by completing the payment: June 10, 2025.
Price

The total fee for the course is €2,200 (including 22% VAT) per student. Payment must be made in a single installment through the dedicated payment options (full details available in the registration form).

EARLY BIRD –10%: €1,980
A special promotion for those with clear goals, ready to invest in their future, and eager to join our Summer School. Final registration and payment deadline: May 4, 2025
What the Fee Includes

• Initial coffee break and final aperitivo
• Entry tickets to all visit venues
• Public or private transport to field visits (depending on location)
• Tutoring support throughout the program
• POLI.design certificate upon completion
• Letter of recommendation for students with the most outstanding projects
• Final project outcome presentation
• Official Invitation Letter for visa application (if needed)

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